FAQ
Product Information
What are Silkenn's main ingredients?
Silkenn's main ingredients are charcoal powder, bentonite clay, kaolin clay, and lecithin. Each ingredient is combined in its purest form to create our highly effective detoxifying charcoal face mask that is gentle on the skin, captures deep set impurities, and leaves skin healthy and hydrated.
Does Silkenn contain unhealthy chemicals?
NO! Our detoxifying charcoal mask is paraben-free, sulfate-free, silicone-free, talc-free, cruelty-free and vegan. Silkenn is made with natural organic ingredients.
Where is Silkenn manufactured?
Silkenn is made and manufactured in Florida.
How often should I use this mask?
The frequency of use depends on the results you are hoping to achieve. Our recommended usage is 2-3 times per week.
Shipping, Delivery & Refunds
How long does shipping take?
We currently only ship to mainland United States and hope to expand in the future. Please allow 1-2 business days for your order to be processed. Once shipped most Silkenn orders typically arrive within 2-5 days. Tracking information is provided once the shipment has been shipped out by our fulfillment center. Please contact us if you have any issues.
What is the cost of delivery?
We offer FREE SHIPPING on all US orders!
How are refunds handled?
Our refund policy is simple. If you don't love your Silkenn product, we gladly offer a 30-DAY MONEY BACK GUARANTEE. Please contact us within 30 days and we'll do everything we can to make things right!
How does pre-ordering work?
Our charcoal face mask tends to sells out quickly! If our product is out of stock, you have the option to pre-order (highly recommended), so that as soon as we restock you will be at the top of our list to receive your order.
Silkenn Brand
Can I buy Silkenn in stores?
Silkenn is sold exclusively on our website. Subscribe to our mailing list to stay up to date on our future expansions.
What does Silkenn mean?
Silkenn means to experience smooth and moisturized skin that boosts confidence and increases self-esteem.
What is the vision of Silkenn?
We want Silkenn to become a household product used to promote smooth and healthy skin. Silkenn was created to fight skin outbreaks and encourage our customers to be comfortable in the skin they are in!
